Free U.S. Shipping on orders $75+
Fulfillment:
-Custom orders may take up to 2 weeks processing time.
-Ready-to-ship orders typically take 3-5 days processing time.
-Orders containing a pre-ordered item do not have a defined processing time.
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Shipping Rates:
-Shipping rates are automatically calculated based on the weight of the package and the receiver's location.
-International shipping (to Canada) is calculated based solely on the weight of the package to anywhere in CA.
-Free US shipping is automatically applied at an order total (after discounts) of $75
-Free CA shipping is automatically applied at an order total (after discounts) of $125
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Shipping Methods:
-Domestic US orders (up to 1 lb) are shipped via USPS First Class
-Domestic US orders (over 1 lb) are shipped via USPS Priority
-International CA orders are shipped via USPS First Class International
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Once an order is shipped, we have no control over how long it takes for delivery. Most often domestic orders arrive in 3-5 business days while international orders tend to arrive in approximately 2 weeks.
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Shipping Restrictions:
-We currently only ship to US and CA. We do not ship to any other international locations at this time.
-If you provide an incorrect address and the package is returned to us, you will be required to pay the additional shipping fees for purchasing a new corrected label.
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Missing and Lost Packages:
-If your tracking updates as "delivered" and you have not received your package please wait 1-2 days before contacting usps. Often times they will scan packages early before they have actually been delivered.
-If your package is still missing after 1-2 days, please contact usps directly through their web contact form or call them at: 1-800-ask-usps
-We are not responsible for lost or missing packages.
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International Shipping:
-As previously stated, shipping to CA goes through USPS First Class International.
-Any customs and imports duty will be the responsibility of the buyer.